With Microsoft Teams’ strong market presence, service providers cannot ignore its relevance in communications. This research examines Microsoft’s communications eco-system from the perspective of telecommunications companies. The report includes details covering:

• The global penetration of Teams Phone across the US and Western Europe, including adoption breakdown of the different telephony options, Direct Routing, Operator Connect, Teams Phone Mobile and Microsoft Calling Plans
• Analysis of Microsoft partner models and products available to service providers compiled in a global survey of more than 60 telecommunications companies

Our report deliveries include a 1-hour workshop with one of our analysts to answer any questions you have on the research.