Cavell Summit North America delivers a deep dive into the evolving US communications landscape, with a key focus on UCaaS and CCaaS opportunities.
This one-day event brings together leading voices from across the industry – telcos, service providers, MSPs and vendors – for a day of insight, strategy and connection. Designed for telcos, service providers and MSPs, Cavell Summit offers a high-impact agenda featuring keynotes, expert panels, roundtable discussions and targeted networking. Cavell’s renowned research team will share exclusive market data and analysis to help attendees make informed decisions and unlock growth opportunities.
Whether you are looking to stay ahead of market shifts or connect with strategic partners, Cavell Summit is the place to gain actionable insights and position your business for success.
Start your day with fresh coffee, breakfast, and early networking. Connect with fellow attendees and explore the exhibitor booths before the sessions begin.
Hosted by Matt Townend, Managing Director at Cavell.
Presenter: Chris Moss – General Manager, Zoom Phone (Zoom)
Explore the expanding opportunities in unified communications powered by Zoom’s integrated UC, Contact Center, and AI platform. This session highlights our commitment to partnership success through specialized programs and demonstrates how we work collaboratively to help service providers thrive in today’s dynamic market.
This panel will explore the challenges service providers, MSPs, and vendors face in balancing specialization with diversification in today’s disruptive market.
Speakers:
- Samuel Wilson – CEO (8×8)
- Micaela Poirette – Sr. Director of Product Management – (Comcast Business)
- Daan De Wever – CEO (Dstny)
- Matt Siemens – CEO (Nuso Cloud)
Presenter: John Bell – Chief Product Officer (Bandwidth)
Take a mid-morning break to recharge and keep the conversations going. Grab a coffee, chat with peers, and meet our booth partners.
Presenter: Taimoor Husain – Global Business Manager (Microsoft)
This panel will feature Cavell’s expert analysts discussing the transformative impact of artificial intelligence on the communications industry.
Presenter: Matt Siemens – CEO (Nuso Cloud)
This panel will explore how vendors develop platforms that enable seamless communication, collaboration, and data flow across enterprises and service providers/MSPs.
Speakers:
- Michael Schaefer – VP Carrier Sales (Alianza)
- Tony Lopresti – Senior Director of Product Management (Cisco)
- John Tucker – VP, Product Management (Intermedia)
- Taimoor Husain – Global Business Manager (Microsoft)
- Jason Gilligan – Strategic Business Development Manager (Zoom)
Presenter: Daan de Wever – CEO / Co-Founder (Dstny).
Enjoy lunch while catching up with new connections and exploring the exhibitor booths – many are running demos and giveaways.
Networking Lunch
Invite – only roundtable session taking place in the Central Hub.
Operator Connect Forum
In this keynote, Cavell will present our latest research on how different providers are navigating market conditions, geographical differences and what they are having to do to adapt their GTM approaches to drive growth.
Speakers
- Shane McNamara – EVP – Engineering & Operations (Avant Communications)
- Scott Kinka – CSO (Bridgepointe Technologies)
- Doug Gaylor – President & COO (Crexendo)
- Pennie Crosslin – Strategic Business Manager – Cloud and Connectivity (TD Synnex)
In this session come listen to leading vendors talking about how recent developments in technology is dictating the current trends in the contact centre. Including discussions about automation, augmentation, risk, omnichannel, and data usage.
Speakers
- Jake Butterbaugh – SVP, Global Partner & International Sales (Five9)
- Brian Mistretta – Director, Product and Segment Marketing (NiCE)
Speakers
- Jason Bogart – Sr. Director, Product Management (Bandwidth)
- William Rubio – CRO (Calltower)
- Mike Mills – Managing Director – Service Providers (Gamma)
- Building Value in Voice
Speakers
- Transitioning to Be a CX First Provider
- Bill Skinner – VP, Business and Partner Development (AudioCodes)
- Gurdip Jande – CPO (Broadvoice)
- Kate Hodgins – Product Portfolio Marketing Senior Director (Nextiva)
- Chris Rolls – Head of UC Experience (Vonage)
Take a break, grab a coffee, and keep the momentum going. Catch up with peers, continue conversations, or visit the exhibitor booths.
Presented by Cavell Director of Research, Patrick Watson
CX Agents
Presented by Cavell Principal Analyst, Dom Black.
Where is the Disruption Coming From?
Speakers
- Kevin Nethercott – Co-Founder & Partner (Creo Solutions)
- Alex Doyle – VP, Product Management (Iridium)
- CJ Chuapoco – Principal Product Marketer (Weave HQ)
Speakers
- Jason Bogart – Sr. Director, Product Management (Bandwidth)
- William Rubio – CRO (Calltower)
- Mike Mills – Managing Director – Service Providers (Gamma)
Wrap up the day with Cavell’s expert analysts in this interactive Q&A session. Revisit key insights, challenge perspectives, and dive deeper into the day’s discussions. Bring your questions, engage in dynamic debate, and leave with valuable takeaways to shape your strategy moving forward.
Wrap up the day with drinks and relaxed networking. A great chance to reconnect, swap details, and unwind with fellow attendees.
Connect with new and existing partners, vendors and channel enablers to exchange ideas, experiences and practical strategies.
Get exclusive access to Cavell’s proprietary research, helping you make smarter, data-driven decisions and get clarity on how to position yourself in a crowded market.
As an impartial party in the cloud comms space, we keep our events vendor-neutral and non-biased. We share knowledge and insights to help you better understand the market.
QR codes for entry will be sent 24 hours before the event. On arrival, please head to the 4th floor to sign in.
Yes! On the event floor, there are private phone booths available to all attendees on a first-come, first-served basis – ideal for virtual meetings or quick calls.
In addition, breakout rooms will be empty until lunchtime and can be used for informal meetings while not in use for sessions.
Gold Sponsors will also have exclusive access to a private boardroom for in-person meetings. To keep things fair, each Gold Sponsor is allocated a one-hour slot during the day.
We are not affiliated with any hotels and do not have preferred rates or partnerships in place. You are welcome to book accommodation at any hotel of your choice. Hotels in the vicinity of the venue can be found here.
Whilst we encourage our delegates to take public transport where possible we understand it’s not always possible. Like any big city, street parking in DC is not really an option. Below are some parking garages within walking distance of the venue:
- 607 14th St NW, Washington, D.C. 20005
- 675 14th St NW, Washington, D.C. 20005
- 1325 G St NW, Washington, D.C. 20005
Smart Business
For information regarding sponsor deliverables and deadlines, please visit our Sponsor FAQ Page.
Whova is our online platform for networking and event engagement. Confirmed exhibitors and attendees will receive a personal link to set up their profile.
Exhibitors: Upload your logo, address, LinkedIn, and other details.
Attendees: Add your photo, email, and any other relevant info.
Use Whova before the event to RSVP to sessions, arrange meet-ups, and join discussions.
During the event, exhibitors can scan attendee QR codes to connect instantly and follow up after.
Download Whova here.
Passcode: CAVELLNA25
