Cavell provides the expertise that turns ideas into action.

The Cavell team have been in the telecoms and technology industries for most of our working lives and are passionate about exploring the ways in which new technologies can change our world.

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Years in business


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Invested after our DD work

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Leading research and consulting firm

Cavell specialises in the telecommunications industry with a strong focus on business communications technologies including UCaaS, collaboration, contact centre and customer engagement software, business messaging, and Microsoft Teams.

We provide insights, analysis, and advisory services to help our customers navigate and succeed in these rapidly evolving sectors.

Our team combines years of accumulated telecoms industry experience with enterprise and SMB surveys and proven market intelligence to provide a suite of services including market research, commercial and technical due diligence, strategy advisory services and leading industry events.

A third-party view allows you to think more clearly about your requirements and some additional bandwidth to help on challenging projects never goes amiss.


Meet our leadership team

If you’d like to talk with anybody in the Cavell team, we’d love to discuss our work in more detail.

Matthew Townend

Managing Director

Dominic Black

Growth Director | Principal Analyst

Alastair Buck

Consulting Director

Patrick Watson

Head of Research


Our approach is very different to our peers. Here are just a few of the reasons why:

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Meaningful Experience

Our founders have all held senior roles in the pioneering businesses that built the Internet age. We have walked in your shoes. Our team works closely, every day, with your peers around the world, with advice and practical support to navigate challenges.

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Hands-on Philosophy

We are more than just consultants; as well as monitoring the industry, we also get hands-on with our clients. Whether it’s building the business case, physically rolling out a network or training your channels, we don’t just tell you what to do, we help you do it.

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Action Orientation

Our aim is always to provide actionable and practical insights that enable you to make positive changes to your business. In doing so, we also help to de-risk major investments and circumvent the pitfalls associated with any new technology ventures

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Practice Approach

Our practice approach allows us to take a client-aligned view to how we work. That way, if you want to introduce a new service, we can help you with the full lifecycle of development, launch and rollout. From cradle to grave, our practice expertise illuminates your path.

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Global Know-How

We are privileged to work with people like you across the world, discovering both similar challenges and local nuances. That means we can take what works in one market and apply it to others. Our learning is global so that you benefit from our broad worldview.

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Access to our Network

As well as our own services, we have associates around the world and a unique collection of connections that add value to our clients. Whether it’s through events or personal introductions, we’re always happy to help by bring in others to support your initiatives.

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“The bottom line for us is that what we do is about more than just numbers. By focusing our business on the practical challenges that our clients face, we aim to be a driving force for positive change in our industry and to change the way we all work and communicate”

Matthew Townend

Managing Director, Cavell

Ask us the blunt questions you care about and we’ll give you the answers you need.