Virtualized Conversations (vCon) and the Future of Communication

This whitepaper introduces Virtualized Conversations (vCon), a new standard pioneered by the IETF to unify and standardize conversational data across all communication channels into a single JSON format.

What you’ll learn:

• The Power of vCon: Discover how vCon breaks down data silos, providing complete visibility of your conversational data and enabling secure collaboration and benchmarking across organizations.
  
   
• How vCon Works: Understand the four key data categories within a vCon container (metadata, dialog, analysis, and attachments) and how they capture and store conversational data for analysis.
  
   
• Addressing Security Challenges: Learn about the security and privacy hurdles in adopting vCon for industry-wide benchmarking and how Space and Time’s decentralized database and zero-knowledge-proof technology provide a solution.
  
   
• Real-World Applications: Explore practical use cases in highly regulated industries like financial services and healthcare, as well as franchise operations and automotive dealerships, showcasing how vCon and Space and Time enhance fraud detection, personalize advice, and improve patient care.
  
   
• Benefits for CX Providers: See how integrating vCon technology offers competitive advantages for communications product and service providers, enabling seamless cross-platform integration, robust security features, and unique capabilities for secure multi-party computation.
  
   
  Download our whitepaper now to discover how to unlock the value of your conversational data securely and confidently.